Communication and connection
Communication: - the process of exchanging information Connection: - the process of exchanging our humanity Rapport: - the ability to create similarities at unconscious level to build trust and...
View ArticleProject management office
Project management office (PMO): - a supporting organisation that exists to provide project management support and to improve project delivery Several types: (1) less complex - project repository -...
View ArticleChange management – compensate and motivate
Compensate and motivate: - determine the extent that change is being anchored by reflecting the new job accountabilities in the scorecards, bonus objectives, compensation programs and performance...
View ArticleChange management – align roles and responsibilities
Align roles and responsibilities: - take a broad look at the missions, functions, roles and responsibilities by incorporating company vision and regularly review and adjust the organisation based upon...
View ArticleChange management – training
Train: - use a project management approach to training; identify constituent’s medium, timing, key messages and tools - make training as immediate to the actual use of the skills as possible and ensure...
View ArticleChange management – communicate
Communicate: - provide a consistent, formal vehicle for communicating with all stakeholders - outline key messages and method of delivery: different messages may need to be communicated at different...
View ArticleChange management
Change management: - the processes, tools and techniques utilised to manage the people side of change - to communicate, train, align roles and responsibilities and compensate and motivate Project...
View ArticleEffective management
Effective management: - outcome oriented - looking forward - commitment and passion - perfectionist: the best, excellence - not satisfied with past success and continuous improvement - initiative,...
View ArticlePath goal theory
Path goal theory: - 3 forces: leaders, followers, situations - situational leadership Path: - refers to the behaviours a leader should exhibit to attain a desired outcome (goal) - different behaviours...
View ArticleWork-life balance
5 dimensions of development: - physical, relationships, career, intellectual, mental (1) Physical - exercises, nutrition, rest, time management (2) Relationships - personal: building relationships with...
View Article